Refund and Returns Policy

Overview

Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Sights and rests must not have been mounted on a bow.

Custom cut arrows are non-returnable and non-refundable. Gift cards are non-returnable and non-refundable.

To complete your return, we require a receipt or proof of purchase. Returns can be made online or in store.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within a certain amount of days.

Late or missing refunds

If you haven't received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and you still have not received your refund yet, please contact us at northidahoarchery208@gmail.com.

Exchanges

We only replace items if they are defective or damaged when received. If you need to exchange it for the same item, send us an email at northidahoarchery208@gmail.com and send your item to: 3848 N Schreiber Way, Coeur d'Alene, ID 83815.

Shipping Returns

To return your product, you should mail your product to: 3848 N Schreiber Way, Coeur d'Alene, ID 83815.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. I

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

Need Help?

Contact us at northidahoarchery208@gmail.com for questions related to refunds and returns.